HelpMate

Help categories are the core of HelpMate. They organize your FAQs and help content into logical groups that customers can easily navigate. This guide covers creating, editing, and managing your…

Customize the look and feel of your HelpMate help widget to match your store’s branding. This guide covers all available appearance settings. Accessing Settings To open the Appearance Settings page:…

This guide walks you through activating HelpMate in your Shopify store. Overview HelpMate uses Shopify’s theme app extension to display a floating help widget on your storefront. Before the help…

The HelpMate dashboard is your central hub for managing help categories and FAQ content. This guide explains each section of the dashboard and how to use it effectively. Accessing the…