Set Up Review Requests

Automatically request reviews from customers after purchase.

Configure SMTP Settings

Go to Request reviews from the sidebar and click on the “Turn on” Button

Click on the "Turn on" Button
Click on the “Turn on” Button

Enter your email server details:

FieldExample Value
SMTP hostsmtp.gmail.com
SMTP port587
SMTP usernameyour-email@gmail.com
SMTP passwordYour app password

Configure Email Settings

FieldDescription
From nameYour store or brand name
From emailYour email address
When to sendTime delay after order (1 hour to 1 week)

Customize Email Template

Use these variables to personalize your emails:

VariableDescription
{customerName}Customer’s name
{storeName}Your store name
{orderNumber}Order number
{googleReviewLink}Link to leave a Google review
{orderDate}Date of the order

Test and Enable

  1. Click Send test email to verify your configuration
  2. Toggle Review request status to On
Last updated on December 23, 2025

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