Pixee Dashboard Overview

The Dashboard is your central hub for managing pixel tracking and monitoring your store’s advertising setup.

Dashboard Sections

Welcome Card

At the top of the Dashboard, you will find a welcome card with:

• A setup guide video (5:21) to help you get started
• Quick access to documentation and tutorials

App Status

The App Status section shows whether pixel tracking is active on your store:

• Active: Your pixels are tracking events
• Inactive: Click Activate to enable tracking

Pixel List

This section displays all your configured Facebook pixels in a table format:

Managing Pixels

• Add new pixel: Click the button to add another pixel (requires Basic or Advanced plan for multiple pixels)
• Edit: Modify pixel settings
• Delete: Remove a pixel from your store
• Activate/Deactivate: Toggle pixel tracking on or off

Event Status

The Event Status section shows which events are currently being tracked:

Each event shows a status indicator:

• Green checkmark: Event is being tracked
• Gray indicator: Event tracking is disabled or not configured

Settings Status

This section provides a quick overview of your app configuration:

Recommended Apps

The Dashboard may display recommended apps that complement Pixee, such as:

• Analyzely: Google Analytics integration for your store

Contact Support

A support card at the bottom provides quick access to get help when needed.

Dashboard Actions

Viewing the Setup Video

1. Click on the video thumbnail in the Welcome Card
2. Watch the 5-minute tutorial on setting up your pixels
3. Follow along to configure your store

Adding a New Pixel

1. Click Add new pixel in the Pixel List section
2. Fill in the pixel details
3. Save your new pixel

Checking Event Tracking

1. Review the Event Status section
2. Click Configure Events to modify which events are tracked
3. Enable or disable specific events as needed

Dashboard Best Practices

1. Check regularly: Visit the Dashboard weekly to ensure tracking is working
2. Monitor events: Verify that all important events show as active
3. Keep Facebook connected: Maintain your Facebook account connection for full functionality
4. Review settings: Ensure GDPR compliance settings are appropriate for your market

Navigating to Other Features

From the Dashboard, you can access all app features via the sidebar:

• Events: Configure event tracking
• TikTok Pixel: Manage TikTok pixels
• Pinterest Pixel: Manage Pinterest pixels
• Catalog Sync: Sync products with Facebook
• Product Feed: Create product feeds
• Settings: Configure app settings
• GDPR Banner: Set up consent banner
• Plan: View and change your subscription

Troubleshooting Dashboard Issues

Dashboard Not Loading

1. Clear your browser cache
2. Try a different browser
3. Check if Shopify admin is accessible
4. Contact support if the issue persists

Pixel Status Shows Inactive

1. Click the Activate button
2. Check the theme app embed settings
3. Verify your subscription is active

Events Not Showing

1. Ensure the app is activated
2. Check event configuration in the Events page
3. Verify your pixel is properly configured in Facebook Events Manager