Sales Notification Setup

This guide walks you through setting up and configuring sales notifications for your store, from activation to your first customization.

Prerequisites

Before setting up sales notifications:

  1. Install the SalesPulse app from the Shopify App Store
  2. Have at least one completed order in your store (or use test orders)
  3. Access to your Shopify admin

Step 1: Access Sales Notifications

  1. Open your Shopify admin
  2. Navigate to Apps > SalesPulse – Sales Pop Up
  3. Click Sales Notifications in the left sidebar
Sales Notifications settings page

Step 2: Activate the Feature

Sales notifications require activation in your theme before they can display.

Check Activation Status

Look at the App activation status card at the top of the page:

  • If it shows Deactivated, you need to activate the feature
  • If it shows Activated, skip to Step 3

Activate in Theme Customizer

  1. Click the Activate button
  2. This opens the Shopify Theme Customizer
  3. In the App Embeds panel on the left, find Sales Pop Up
  4. Toggle the switch to ON
  5. Click Save in the top-right corner
  6. Return to the SalesPulse app

Step 3: Choose a Template

The quickest way to get started is by selecting a pre-designed template.

  1. Make sure you are on the Design settings tab
  2. Scroll to the Choose from templates section
  3. Browse the 15 available template designs
  4. Click on a template to apply it

Step 4: Configure Basic Appearance

After selecting a template, customize the colors to match your brand.

Color Settings

In the Appearance setup section:

SettingDescription
Background colorMain notification background
Text colorPrimary text color
Close button colorX button color
Time text color“About X ago” text color
Product name text colorProduct link color

How to Change Colors

  1. Click the Choose Color button next to any color setting
  2. Use the color picker to select a color
  3. Or enter a hex code directly (e.g., #000000)
  4. View the change in the live preview

Step 5: Set Notification Position

Configure where notifications appear on your store.

  1. Click the Content settings tab
  2. Find the Desktop position options:
    • Bottom left (default)
    • Bottom right
    • Top left
    • Top right
  3. Find the Mobile position options:
    • Top
    • Bottom (default)
Content settings showing position options

Step 6: Configure Display Timing

Control when and how long notifications appear.

  1. Click the Display settings tab
  2. Configure timing options:
SettingDefaultDescription
Delay before showing notification3 secondsWait time before first notification
Notification duration3 secondsHow long each notification displays
Delay between multiple notifications3 secondsGap between consecutive notifications
Display settings showing timing options

Step 7: Configure Order Settings

Control which orders are used for notifications.

  1. Click the Order settings tab
  2. Set the Number of previous orders: 1-20 orders
    • These are pulled from the past 60 days
Order settings showing order configuration

Excluding Specific Orders

If you want to exclude certain orders:

  1. Click Add orders button
  2. Search for and select orders to exclude
  3. Excluded orders will not appear in notifications

Step 8: Save Your Settings

After configuring your settings:

  1. Review the live preview at the bottom of the page
  2. Ensure the notification looks correct
  3. Click the Save button (appears when you have unsaved changes)

Testing Your Notifications

To verify notifications are working:

  1. Open your store in an incognito/private browser window
  2. Navigate to any page
  3. Wait for the notification to appear (based on your delay setting)
  4. Verify the notification shows correct order data
  5. Test the close button
  6. Click the product link to verify it works

Troubleshooting

Notifications Not Appearing

If notifications are not showing:

  1. Check activation: Ensure the feature is activated in Theme Customizer
  2. Check orders: Verify you have orders from the past 60 days
  3. Check page targeting: Verify Display settings include the current page
  4. Check device targeting: Ensure your device type is enabled
  5. Clear cache: Try clearing your browser cache
Last updated on February 17, 2026

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