Getting Started with GroPulse Google Reviews

Get your Google reviews displaying on your Shopify store in minutes. This guide walks you through the essential steps to set up GroPulse Google Reviews and display your first review widget.

Dashboard Overview

Prerequisites

Before you begin, make sure you have:


Step 1: Add Your Business Location

After installing the app, your first task is to connect your Google Business location.

Navigate to Manage Locations

  1. From the Dashboard, click Manage locations in the Business locations card
  2. Or select Manage locations from the sidebar navigation
Dashboard with Manage Locations

Add Your Location

  1. Click the Add location button
  2. Choose one of the following methods:
Manage Locations Page

Option A: Search by Name (Recommended)

  • Type your business name in the search field
  • Select your business from the Google Maps results
  • Click Select on the info window that appears
Add Location - Search by Name

Option B: Enter Place ID

  • Switch to the Enter Place ID tab
  • Paste your Google Place ID
  • Click Add location
Add Location - Place ID

Your location will be added and automatically marked as Primary.

Finding Your Place ID

Search for your business on Google Maps, click on it, and look for the Place ID in the URL. Alternatively, use Google’s Place ID Finder.


Step 2: Add a Review Widget

Now that your location is connected, let’s display your reviews on your store.

Configure Your Widget

  1. On the Manage locations page, scroll to Add review widget
  2. Select a Page for your widget:
    • Home page
    • Product page
    • Collection page
    • Collection list page
    • Cart page
    • Blog page
    • Article page
    • Search page
    • Custom page
  3. Select a Widget style:
    • Carousel style
    • Four columns style 1
    • Four columns style 2
    • Three columns style 1
    • Three columns style 2
    • Two column style 1
    • Two column style 2
    • Two column style 3
    • Two column style 4
    • Two column style 5
    • Single column style 1
    • Single column style 2
  4. Click Add widget

Position in Theme Editor

  1. The Shopify theme editor will open
  2. Find the GroPulse Google Reviews app block
  3. Drag it to your desired position
  4. Click Save

Step 3: Verify Your Widget

  1. Visit your store’s live page where you added the widget
  2. Confirm your Google reviews are displaying correctly
  3. If reviews don’t appear, click Update reviews now on the Manage locations page

Step 4: Customize Your Display

Filter Reviews

Control which reviews appear on your store.

  1. Go to Filter reviews from the sidebar
  2. Configure your preferences:
    • Minimum review rating — Show only 4-5 star reviews
    • Review language — Filter by language
    • Number of reviews — Set display limit
  3. Click Apply filter
Filter Reviews Page

Change Review Order

  1. On Manage locations, find Review order settings
  2. Select your preferred order:
    • Newest — Most recent reviews first
    • Most relevant — Google’s default ordering
  3. Click Update review order

Enable Dark Mode

For stores with dark themes:

  1. Go to Settings
  2. Find Theme appearance
  3. Click Enable next to Dark mode status
Settings Page

Step 5: Set Up Review Requests (Optional)

Automatically request reviews from customers after purchase.

Request Reviews Page

Configure SMTP Settings

  1. Go to Request reviews from the sidebar
  2. Enter your email server details:
FieldExample Value
SMTP hostsmtp.gmail.com
SMTP port587
SMTP usernameyour-email@gmail.com
SMTP passwordYour app password

Configure Email Settings

FieldDescription
From nameYour store or brand name
From emailYour email address
When to sendTime delay after order (1 hour to 1 week)

Customize Email Template

Use these variables to personalize your emails:

VariableDescription
{customerName}Customer’s name
{storeName}Your store name
{orderNumber}Order number
{googleReviewLink}Link to leave a Google review
{orderDate}Date of the order

Test and Enable

  1. Click Send test email to verify your configuration
  2. Toggle Review request status to On

Dashboard Overview

Your Dashboard displays key metrics at a glance:

MetricDescription
Overall ratingAverage rating across all locations
Top rated reviewsCount of 4-5 star reviews
Business locationsNumber of connected locations
Displayed reviewsReviews shown vs. total available
Dashboard Metrics

What’s Next?

Now that you’re set up, explore these features:


Need Help?

Video Tutorial

Visit the Help page in the app for a step-by-step video walkthrough.

Contact Support

  • Click Contact support on any page in the app
  • Email us at support@gropulse.com
  • Visit gropulse.com/contact
  • Live Chat

    Use the chat widget in the bottom-right corner of the app for instant assistance.

    Troubleshooting

    Reviews not appearing?

    1. Ensure your location has reviews on Google
    2. Click Update reviews now to sync latest reviews
    3. Check that your widget is enabled in Manage widgets

    Can’t find your business?

    Try using the Enter Place ID method instead of search. See Finding Your Place ID.

    Widget not showing on store?

    1. Verify the widget is saved in the theme editor
    2. Check that the app block is positioned correctly
    3. Ensure the widget status is enabled

    Congratulations! You’ve successfully set up GroPulse Google Reviews. Your customers can now see your Google reviews directly on your Shopify store, helping build trust and boost conversions.
    Last updated on February 16, 2026

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