Notification Placement Rules

This guide explains how to control where, when, and to whom your sales notifications appear, including page targeting, device targeting, geo-targeting, and behavioral triggers.

Overview

Targeting rules allow you to show sales notifications to the right visitors at the right time. Settings are spread across two tabs:

• Display settings – Page and device targeting, timing
• Rules and Targeting settings – Geo-targeting, behavioral triggers

Page Targeting

Control which pages display your sales notifications.

Accessing Page Targeting

1. Click the Display tab
2. Find the Select pages section

Page Selection Options

Custom Page Types

When “Custom” is selected, choose from:

Page Targeting Strategies

Device Targeting

Control which devices see your sales notifications.

Accessing Device Targeting

1. Click the Display tab
2. Find the Select devices section

Device Options

Both are enabled by default.

Device Configuration

Uncheck a device to hide notifications on that device type:

Use Cases

Desktop Only

• Complex notifications with more details
• When mobile real estate is limited
• Testing before mobile rollout

Mobile Only

• Mobile-specific promotions
• When mobile conversion is a focus
• Simplified mobile experience

Geo-Targeting

Display notifications based on visitor location.

Accessing Geo-Targeting

1. Click the Rules and Targeting tab
2. Find the Geo-targeting Settings section

Enabling Geo-Targeting

1. Check Show popup based on location
2. Choose a targeting mode
3. Configure country settings if needed

Targeting Modes

How Location Detection Works

• Location is detected automatically using visitor’s IP address
• No visitor action required
• Works for most visitors (some VPN users may be misdetected)

Use Cases

Country-Specific Promotions

Show notifications only in countries where you ship:

• Select “Show to specific countries”
• Choose your shipping destinations

Regional Exclusions

Hide from countries where you don’t operate:

• Select “Hide from specific countries”
• Choose countries to exclude

Trigger Rules

Configure behavioral triggers for when notifications appear.

Accessing Trigger Rules

1. Click the Rules and Targeting tab
2. Find the Trigger Rules section

Available Triggers

Exit Intent

Scroll Depth

Configuration:

1. Check Scroll Depth
2. Adjust the percentage slider (e.g., 50%)
3. Notification appears when visitor scrolls to that point

Time on Page

Inactivity

Combining Targeting Rules

Create precise targeting by combining multiple rules.

Example Combinations

Engaged Product Viewers

• Pages: Product Pages only
• Devices: All devices
• Trigger: Scroll Depth 50%

Shows to visitors actively viewing products.

Desktop Exit Intent

• Pages: All pages
• Devices: Desktop only
• Trigger: Exit Intent

Catches desktop visitors about to leave.

Mobile Product Pages

• Pages: Product Pages, Cart Pages
• Devices: Mobile only
• Geo: Domestic only

Targets mobile shoppers in your country.

Display Timing Settings

Control the timing of notification display.

Timing Options

Located in the Display settings tab:

Timing Strategies

Targeting Best Practices

Relevance

• Show notifications where they add value
• Product pages benefit most from social proof
• Avoid overwhelming visitors with too many triggers

Non-Intrusive Approach

• Use appropriate delays before showing
• Don’t combine too many aggressive triggers
• Allow visitors to close notifications easily

Testing

• Start with broader targeting, then narrow
• Monitor performance to optimize
• Test different trigger combinations

Mobile Considerations

• Exit intent works less reliably on mobile
• Consider simpler targeting for mobile
• Ensure notifications don’t block content

Troubleshooting

Notifications Not Appearing

Check these settings:

1. Page targeting: Current page is included
2. Device targeting: Current device is enabled
3. Geo-targeting: Visitor location is included
4. Triggers: Trigger conditions are met

Notifications Appearing Too Often

Adjust these settings:

1. Increase delay before showing
2. Increase delay between notifications
3. Narrow page targeting
4. Reduce number of active triggers