Popup Scheduling

This guide explains how to schedule your popup campaigns for specific time periods and control how often visitors see them.

Schedule Settings

Control when your popup campaign is active based on dates and times.

Accessing Schedule Settings

1. Open the Popup Campaign Editor
2. Click More views
3. Select Schedule

Enabling Scheduling

1. Check Enable Scheduling
2. Configure start and end dates/times
3. Select your timezone

When scheduling is disabled, the popup runs indefinitely (as long as it’s active).

Basic Scheduling

Start Date and Time

Set when the popup campaign begins appearing:

End Date and Time

Set when the popup campaign stops appearing:

Note: You can leave the end date empty for campaigns that should run indefinitely from the start date.

Timezone Settings

Select the timezone for your schedule:

Tip: Choose the timezone that matches your primary customer base.

Scheduling Tips

1. Plan ahead: Set up campaigns before the scheduled start date
2. Test thoroughly: Verify the campaign works before the scheduled time
3. Consider timezones: Use the timezone of your primary audience
4. Leave buffer time: Don’t schedule to end exactly at sale end

Campaign Lifecycle

Understanding how campaigns behave through their lifecycle:

Before Start Date

• Campaign is saved but not displaying
• Settings can be modified
• Analytics won’t show data

During Active Period

• Campaign displays based on trigger rules
• Analytics track impressions and conversions
• Can be paused by unchecking “Active”

After End Date

• Campaign automatically stops showing
• Analytics data is preserved
• Can be reactivated by extending end date

Troubleshooting

Campaign Not Showing at Scheduled Time

1. Check the timezone setting matches your expectations
2. Verify current date/time falls within schedule
3. Ensure the campaign is set to Active
4. Check no higher priority campaign is blocking it

Campaign Showing Outside Schedule

1. Verify scheduling is enabled
2. Check start and end dates are correct
3. Confirm timezone setting
4. Clear browser cache and test again